Administrative Assistant - Work Comp Claims - In Office
About The Position
Overview Build your career with purpose at CCMSI! As a leading Third Party Administrator (TPA), CCMSI is employee-owned and nationally recognized as a Great Place To Work® . We deliver exceptional service to our clients while fostering a collaborative, growth-oriented environment for our employee-owners. We are seeking an Administrative Assistant to join our Carson City branch. In this front-line, in-office position, you'll provide essential administrative support to our claims team and serve as a welcoming, professional point of contact for internal and external clients. Job Summary The Administrative Assistant supports our Carson City office by handling day-to-day administrative tasks that ensure the smooth operation of the branch. This includes answering phones, processing mail and documents, tracking checks received, preparing bill denials, and providing general office assistance. You'll be an integral part of a small, dedicated team that values teamwork, accuracy, and exceptional customer service.
Requirements
- High School Diploma or GED
- Strong organizational and time management skills
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Reliable, consistent attendance during office hours
Nice To Haves
- Prior administrative experience in a professional office setting
- Excellent communication and phone etiquette for a front-line role
- Ability to prioritize and adapt in an ever-changing environment
- Attention to detail and accuracy in data entry and documentation
Responsibilities
- Answer and route phone calls professionally and efficiently.
- Process incoming and outgoing mail, correspondence, and other documentation.
- Track checks received and assist with document preparation and distribution.
- Prepare billing denials and related forms in accordance with established procedures.
- Maintain organized electronic and physical filing systems.
- Provide administrative support to account managers and adjusters as needed.
- Assist with meeting coordination, scheduling, and supply management.
Benefits
- 4 weeks PTO + 10 paid holidays in your first year
- Medical, Dental, Vision, Life, and Disability Insurance
- 401(k) and Employee Stock Ownership Plan (ESOP)
- Internal training and advancement opportunities
- A supportive, team-based work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
