Administrative Assistant

Associa • Reno, NV

317d

About The Position

Associa Sierra North is currently looking for an Administrative Assistant for one of their sited communities in Reno, NV. The Administrative Assistant will be responsible for assisting with office activities, administrative tasks and customer support. Our Administrative Assistants provide superior customer service working closely with the Community Manager, board members and residents. This is a great role to enter the Association Management industry and provides growth opportunities within our organization.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level.
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Ability to partner with multiple stakeholders, for example community managers, vendors, peers, clients.
• Ability to interpret verbal and/or written instructions at a proficient level.
• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Ability to keep workspaces organized and maintained.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Knowledge of company policies, procedures, and forms.
• Must be able to work effectively with others in person and in group setting.
• Must be able to prioritize, manage time, and meet deadlines.
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).

Nice To Haves

• 1 – 3 years of related administration, customer service or hospitality experience preferred

Responsibilities

• Update and file association documents for Community Managers.
• Arrange for delivery and pick up of documents from storage when necessary.
• Update homeowner and association information in C3 and shared files.
• Process and distribute incoming and outgoing mail for the Association.
• Process print jobs, scanning and faxing as general office support when needed.
• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors. Follow through on various requests.
• Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval.
• Prepares and assists community managers with monthly board packages and in house mailings.
• Provide general office support as needed.
• Provide Move-In Orientation to new residents.
• Prepares and assists community manager with house mailings and accounting tasks.
• Conduct onsite property inspections when needed.
• Other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k
• Disability insurance
• Support with wellness and development initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED