Administrative Assistant

Robert Half • Des Moines, IA

384d

About The Position

The Administrative Assistant role at Robert Half in Des Moines, Iowa, is a short-term contract position that requires strong organizational and communication skills. The role involves managing inbound and outbound calls, providing customer service, and performing data entry tasks in a fast-paced environment.

Requirements

• Proficiency in answering inbound calls, managing customer inquiries with detail-oriented and courtesy.
• Proven experience in providing excellent customer service, with the ability to handle challenging situations.
• Experience with email correspondence, able to draft, review, and send detail-oriented emails.
• Ability to manage both inbound and outbound calls, coordinating with various stakeholders effectively.

Responsibilities

• Handle incoming and outgoing calls, ensuring effective communication and customer service.
• Undertake data entry tasks, maintaining accuracy and efficiency.
• Respond to email correspondences in a timely and detail-oriented manner.
• Manage customer inquiries, providing timely and effective solutions.
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to maintain records and carry out administrative tasks.
• Schedule appointments, ensuring efficient time management and organization.
• Resolve customer issues and concerns, ensuring customer satisfaction and retention.
• Monitor customer accounts and take necessary actions as needed.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed