Administrative Assistant

Klickitat County Public Hospital District No. 1 • Goldendale, WA

263d • $22 - $27

About The Position

Klickitat Valley Health is seeking a dedicated Administrative Assistant to join our Wellness and Therapy Center team. This position plays a key role in supporting the clinic's operations and creating a welcoming environment for patients, families, and colleagues alike. If you're organized, proactive, and excited about making a difference in a rural healthcare setting, we invite you to apply and be a part of our patient-centered mission! The Administrative Assistant demonstrates excellence in customer service during interactions with patients, families and other customers, both in person and over the phone. The Administrative Assistant works collaboratively with colleagues and departments throughout the KVH organization to provide optimal outcomes for our patients in a compassionate, professional, ethical and knowledgeable fashion.

Requirements

• High school diploma or GED required
• Knowledge/comprehension of basic medical terminology required
• A minimum of two (2) years general office experience required
• One (1) year experience in health care required
• Exceptional interpersonal and customer service skills
• Ability to effectively problem-solve
• Ability to use good judgment and work independently
• Keen attention to detail and ability to follow oral and written instructions precisely
• Ability to work productively and cohesively within a team
• Ability to cope with both physical and emotional demands of the job
• Excellent organizational and multi-tasking skills
• Ability to read, write, speak and understand English
• Experience with using everyday computer electronic tools
• Proficiency with basic computer programs including Microsoft Word and Excel

Responsibilities

• Processing referrals
• Handling telephone calls
• Scheduling appointments
• Facilitating work flow within the office
• Generating reports
• Medical records management
• Confirming insurance coverage eligibility/authorization
• Coordinating information with both internal and external contacts
• Assisting in maintaining a safe, clean and organized work environment
• Answering telephone, taking messages and communicating information in a timely manner
• Greeting public, responding to questions/needs, directing/escorting to hospital/clinic
• Providing clerical and office assistance for the department
• Assisting with the day-to-day office administration
• Verifying, attaining, and managing insurance authorizations and referrals for all patients
• Coordinating and managing the schedule for the department Director
• Scheduling patient visits; registering patient in EMR system; collecting co-pay
• Coordinating with other departments and healthcare providers to ensure timely care for the patient
• Observing/adhering to all departmental and KVH policies and procedures
• Reviewing medical records for chart completion/appropriate documentation
• Participating in efforts for continuous process improvement
• Ordering supplies and rotating stock, managing inventory as appropriate
• Maintaining files and ensuring records are filed correctly
• Promoting a professional, friendly environment by maintaining a clean and organized office area
• Attending various staff meetings and mandatory in-services as required

Benefits

• Temporary position
• Hourly salary range of $22.94 - $27.96

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED