Administrative Assistant to the Dean of the BSN Program

Institute of Healthcare Professions LLC•Boynton Beach, FL

About The Position

International College of Health Sciences (ICHS) is seeking a highly organized, detail-oriented, and proactive Administrative Assistant to provide comprehensive administrative and strategic support to the Dean of the BSN Program. This position plays a critical role in ensuring the program's efficient operation by coordinating key academic and administrative activities. The ideal candidate will demonstrate professionalism, sound judgment, and discretion in handling sensitive information and will thrive in a fast-paced academic environment committed to excellence in healthcare education and leadership support. Purpose The Administrative Assistant to the Dean of the BSN Programs provides high-level administrative and strategic support to advance the program's academic, operational, and strategic objectives. This role serves as a trusted partner to the Dean, managing complex workflow priorities, coordinating internal and external communications, and handling highly sensitive and confidential information with the utmost discretion. The Administrative Assistant plays a critical role in facilitating information flow, supporting program initiatives, and ensuring efficient program operations through exceptional organizational, logistical, and interpersonal skills.

Requirements

Proven administrative experience required, prior experience in healthcare or clinical environments highly desirable.
Demonstrated ability to manage highly sensitive and confidential academic, student, and personnel information with professionalism and integrity.
Excellent written and verbal communication skills, with the ability to interact effectively with students, faculty, clinical partners, and institutional leadership.
Exceptional organizational, multitasking, and time-management skills to support complex academic and clinical program operations.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with higher education systems, learning management platforms, or student information systems preferred.
High level of professionalism, discretion, and sound judgment in supporting senior academic leadership.
Ability to work both independently and collaboratively in a fast-paced academic environment, managing multiple priorities, deadlines, and competing demands.
Full-time, salaried position; may require evening or weekend availability as needed to provide administrative support.
Ability to stand for extended periods; frequently required to sit, reach, climb, stoop, kneel, crouch, or lift up to 50 pounds unassisted.

Responsibilities

Provide high-level administrative and operational support to the Dean of the BSN Program to ensure efficient day-to-day and long-term program operations.
Manage the Dean’s calendar, schedule meetings, and coordinate logistics; prepare agendas, record minutes, and track action items to support timely decision-making and follow-through.
Screen, prioritize, and respond to communications from students, faculty, staff, and external stakeholders, exercising sound judgment and discretion.
Draft, edit, and format professional correspondence, reports, presentations, accreditation-related documents, and other materials on behalf of the Dean.
Coordinate and support faculty meetings, academic events, accreditation activities, and special projects aligned with program goals and institutional priorities.
Serve as a primary liaison between the Dean and faculty, administrative leadership, students, and external partners to facilitate effective communication and collaboration.
Maintain and continuously update filing systems, contact databases, and administrative records, ensuring accuracy and confidentiality.
Organize and safeguard confidential materials, ensuring compliance with company policies and relevant laws and regulations.
Coordinate flow and distribution of information, ensuring all deadlines are met.
Support student satisfaction initiatives by assisting with student inquiries, tracking concerns, and facilitating timely communication between students, faculty, and program leadership.
Assist with clinical scheduling coordination by supporting the organization of clinical placements, maintaining schedules, and communicating updates to students and faculty as directed by the Dean.
Support student management processes by coordinating documentation, tracking program requirements, and assisting with issue resolution in collaboration with academic and clinical leadership.
Manage program-related administrative resources and supplies to ensure smooth daily operations of the BSN program office.
Coordinate logistics for BSN program meetings, student-facing events, and clinical or academic planning or testing sessions.
Respond promptly and professionally to routine inquiries from students, faculty, staff, and external partners, ensuring accurate information and a positive experience.
Undertake additional projects and responsibilities as assigned to support the Dean of the BSN Program and advance academic, clinical, and student-focused program operations.