Administrative Assistant to Sales Professional

Tom James Company • Culver City, CA

93d • $24

About The Position

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team. We currently have a full-time opening in our Culver City, CA office. Our position is for 40 hours per week at $24 per hour, plus monthly bonus opportunities. We offer a generous PTO plan, health benefits, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Requirements

• Confident, independent worker
• Strong communication skills (verbal and written, plus listening skills)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social media savviness (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology (Google Drive products, Microsoft products, etc.)
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Ability to bend and lift up to 20 lbs
• Valid Driver's License required (Exception: Larger metropolitan areas)
• Two years office-related experience is preferred
• Experience with a sales-oriented environment is a plus

Responsibilities

• Prepares necessary aspects for each day’s client visits
• Preps clothing to be delivered
• Locates necessary client information (A/R balances, sales sheet)
• Updates sales materials regarding fabrics/options
• Coordinates and maintains all client orders/files
• Delivers client communication such as setting up appointments, communicating about orders, scheduling deliveries, and sending reminders
• Communicates regularly with sales professional and other members of the store team; meets regularly with sales professional for setting goals
• Supports the sales efforts of the sales professional
• Manages daily calendar
• Organizes inventory
• Prospects new clients using internet and social media applications
• Enters referrals into CRM
• Sends introductory and promotional messages
• Creates call lists/hot lists
• Delivers exceptional customer service (during interactions such as contacting factories, working with accounting, navigating alterations and/or returns)
• Pursues efficiencies for processes and communication to make the sales process more efficient
• Picks up and delivers client items as needed
• Maintains a professional image to interface with corporate clients

Benefits

• Generous PTO plan
• Health benefits
• Paid holidays
• 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees