About The Position

POSITION PURPOSE Provides excellent service to customers, sales and other departments by coordinating identity/grade discrepancies, distributing test certificates and investigating problems. Controls filing and preservation of quality records. ESSENTIAL FUNCTIONS Maintain a clean and safe work area Notarize documents as required by customers, sales staff or state authorities Coordinate customer requests with metallurgists and respond to customers – DailyGenerate, review, update, and send test certificates – DailyEmail, upload (to SharePoint), and track – ABS, DNV, Lloyd’s, and CE stamped test certificates - Daily Work with metallurgists on special projects – WeeklyEnter test data to Caterpillar – WeeklyProvide invoices to metallurgists for approval and submit to finance for payment – WeeklyWeekend duties – Covering for As-Rolled, QL5, and QL6 – MonthlyIssue boot and eyeglass vouchers to team members – Monthly Back-up for As-Rolled/Coil material release – Monthly or as neededIssues restencil/diestamp letters to customers Responds to recertification requests from customers and sales Provide coverage for front desk reception as needed

Requirements

  • Computer literate (proficient in Outlook, Word and Excel)
  • Ability to perform data entry with a high degree of accuracy
  • Ability to solve problems
  • Ability to work well with other team members
  • Attention to detail (accuracy)
  • Ability to perform multiple tasks simultaneously with minimal supervision
  • Maintain good attendance record
  • Good oral and written communication skills, including the ability to cover front desk reception
  • High School Diploma/equivalent
  • Two (2) years of education beyond high school or equivalent business experience

Nice To Haves

  • Notary Public

Responsibilities

  • Maintain a clean and safe work area
  • Notarize documents as required by customers, sales staff or state authorities
  • Coordinate customer requests with metallurgists and respond to customers – Daily
  • Generate, review, update, and send test certificates – Daily
  • Email, upload (to SharePoint), and track – ABS, DNV, Lloyd’s, and CE stamped test certificates - Daily
  • Work with metallurgists on special projects – Weekly
  • Enter test data to Caterpillar – Weekly
  • Provide invoices to metallurgists for approval and submit to finance for payment – Weekly
  • Weekend duties – Covering for As-Rolled, QL5, and QL6 – Monthly
  • Issue boot and eyeglass vouchers to team members – Monthly
  • Back-up for As-Rolled/Coil material release – Monthly or as needed
  • Issues restencil/diestamp letters to customers
  • Responds to recertification requests from customers and sales
  • Provide coverage for front desk reception as needed
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