Administrative Assistant, Student Services

JCCC•Overland Park, KS

1d•$18 - $23

About The Position

Perform a variety of high volume administrative support duties for the Johnson County Community College (JCCC) Counseling Center to ensure office operations run smoothly and efficiently.

Requirements

May assist less-experienced team members.
Requires a High School Diploma and 3+ years of related experience.

Responsibilities

Provide front-line support for multiple departments, including 30+ counselors, access counselors, and visiting advisors.
Act as the central point of contact for students who visit the Counseling Center and utilize multiple software systems to track scheduled and walk-in appointments with counselors and advisors.
Provide frequent communication updates to students’ regarding potential wait time, contact information, and relevant information based on the student’s needs.
Coordinate with counselors and advisors to maintain and update their schedule and notify the arrival of appointments.
Compassionately engage with students in crisis and assist them with referrals tInput, update, and maintain student records.o staff and support resources. Input, update, and maintain student records.
Contribute to maintaining an organized and welcoming office area, fostering a comfortable atmosphere for visitors.
Handle all student information with the utmost confidentiality and privacy.
Compile daily and weekly report summaries for multiple departments.
Assist counselors and/or assistant dean with projects as requested.
Other duties as assigned.