Administrative Assistant - Student Accessibility Services

Amherst College • Amherst, MA

394d • $45,302 - $45,302 • Onsite

About The Position

The Administrative Assistant in Student Accessibility Services (SAS) at Amherst College is a full-time, year-round position responsible for providing essential office support to enhance the efficiency and operations of the SAS team. The role involves direct interaction with students and staff, ensuring a welcoming environment, and managing various administrative tasks to support the needs of a diverse student population.

Requirements

• High School Diploma and three years of related experience with some autonomy or Associate's degree.
• Demonstrated organizational and time-management skills.
• Strong written and verbal communication, interpersonal and customer service skills.
• Ability to take initiative, work independently and collaboratively.
• Attention to detail and sound judgment with the ability to maintain confidentiality.
• Proficient in Microsoft Office and able to learn a variety of software.
• Commitment to serving the needs of a diverse population, including individuals with disabilities.

Responsibilities

• Provide front desk reception as the initial contact for all who call, email, or visit the office.
• Foster a warm, inclusive, professional office environment, acting as a key information resource and facilitating referrals to the appropriate persons/departments.
• Assess the urgency of requests and take appropriate action, maintaining high sensitivity and confidentiality at all times.
• Establish and maintain confidential files and utilize databases to ensure organization, completeness, accuracy, and accessibility of information regarding various student processes.
• Schedule appointments, meetings, programming, and major office recurring activities for the SAS staff.
• Help with setup and breakdown of programs.
• Support student testing by printing and scanning exams, handing out and collecting exams, and walking students to testing locations as needed.
• Act as a backup to the Access Coordinator in their absence.
• Attend to financial administrative duties, including approving, processing, tracking, and reconciling requests in Workday.
• Maintain appropriate inventory of office supplies for SAS.
• Cross-train to provide temporary administrative support to other offices as needed.

Benefits

• Comprehensive benefits package that meets the needs of staff and faculty and their families.
• Opportunities for professional growth and development.
• Continued learning and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees