About The Position

The position involves providing a welcoming and helpful atmosphere to those seeking information or assistance from The Salvation Army. The role requires following policies and procedures, working with Corps Officer(s) to coordinate aspects of the food pantry and donations, and recording, tracking, and reporting statistical data on time. Additionally, the position includes supervising volunteers and coordinating all social service ministries, rendering case management services to clients, and assisting in the promotion of seasonal programs and events.

Requirements

  • Associate or bachelor's degree in social service or related field or a minimum of 5 years of experience in related field.
  • Experience in administrative work is preferred.
  • Excellent computer skills including proficiency in Microsoft Outlook, Word, and Excel.
  • Excellent writing and verbal communication skills.
  • Excellent time management skills.
  • Knowledge of community resources.
  • Valid NY driver's license.
  • Demonstrate excellent ability to engage with a diverse population.
  • Respect The Salvation Army's tenets of faith and uphold The Salvation Army's Mission statement.

Nice To Haves

  • Bilingual (English/Spanish preferred).

Responsibilities

  • Assist with the administration and coordination of all daily social service ministry activities, including soup kitchen, food pantry, volunteers, and community service worker projects.
  • Keep the front office and storage spaces organized and free of clutter.
  • Ensure coverage of the front desk and management of the office. Ensure telephones are always covered during work hours.
  • Organize and maintain accurate hardcopy and electronic files.
  • Assist in maintaining records, etc. according to organization policy.
  • Document all case records in compliance with Agency and contract requirements.
  • Responsible for acquisition and data collection for monthly statistics.
  • Give an oversight into the storage of food and donations.
  • Advocate and initiate the process for cases requiring referral to other resources.
  • Supervise volunteers - teaching basic job skills.
  • Complete the required training when necessary.
  • Attend and participate in Agency meetings as requested by Corps Officers.
  • Must be able to represent The Salvation Army's spiritual ministry and social mission in all spheres of influence.
  • Confidentiality is essential for this position. Breaching said confidentiality will result in immediate termination of services without further warning.

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What This Job Offers

Job Type

Full-time

Industry

Religious, Grantmaking, Civic, Professional, and Similar Organizations

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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