Administrative Assistant - Sheraton San Diego Hotel & Marina

Encore Global • San Diego, CA

402d • $38,688 - $47,382

About The Position

The Administrative Assistant at Sheraton San Diego Hotel & Marina provides essential administrative support primarily in billing and procurement. This role involves executing procedures to meet business objectives and customer expectations, managing data entry, and serving as the inbound receptionist for customer inquiries.

Requirements

• High School Diploma/GED
• Computer proficiency in Microsoft Office and web-based applications
• Professional proactive demeanor
• Excellent written and verbal communication skills
• 1+ year experience in an administrative support role
• Hospitality experience preferred

Responsibilities

• Check orders for accuracy to prepare for invoicing.
• Prepare daily billing reports and submit them for reconciliation.
• Handle billing disputes and communicate resolutions to all parties.
• Process invoices from vendors and create Purchase Orders in the procurement system.
• Maintain and track Purchase Orders for reconciliation.
• Record equipment utilization for room set specifications.
• Enter customer contact information into the CRM system.
• Enter payments received from exhibit customers into the billing system and reconcile them.
• Act as the primary phone receptionist for inbound calls and inquiries.
• Process Exhibit Orders and payments.
• Create shipping labels and coordinate with the property shipping department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees