Administrative Assistant, Sales Support (56386)

AAA Northeast•North Providence, RI

9d•$24 - $26•Hybrid

About The Position

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century. This position will play a crucial role in administratively supporting our External Operations department, which manages our service provider network. This individual will be responsible for generating and vetting leads, as wells as promoting AAA Northeast automotive opportunities. The ideal candidate will be self-motivated, pays attention to detail, and is comfortable and enthusiastic about making phone calls and engaging with people over the phone. Work Model: Hybrid, full-time (3 days on-site in Providence RI, 2 days remote) Schedule: Monday through Friday, 8:30am to 5 pm (can be flexible) Compensation: $23.50 - $26.25 per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience. Annual bonuses are some of the additional forms of compensation offered. Additionally, employees may participate in our award winning medical, dental, vision, wellness, financial (6% 401k match), and a wide array of other employee and membership benefits.

Requirements

High School Diploma required
3-5+ years experience in administrative support or office management required.
2+ years experience in customer service, telemarketing or a similar role required

Nice To Haves

Bachelor's Degree in Business, Marketing, Communications or a related field preferred

Responsibilities

Provide administrative support to Field Consultants and Management so they may achieve monthly and quarterly member satisfaction targets.
Independently uncover and qualify potential leads.
Conduct outbound calls to prospective businesses. Guide prospects through program requirements and document all activity.
Assist in the development and execution of marketing deliverables, campaigns and initiatives, utilizing multimedia formats. Update and maintain the AAA Northeast Service Provider online portal. Track effectiveness of marketing efforts and suggest improvements.
Work closely with the Management and AAA resources to strengthen messaging and achieve common goals. Provide insights and feedback to help refine sales and marketing tactics.
Participate in team meetings, training sessions and professional development.