Administrative Assistant - Recovery & Claims Services

Mayo Clinic • Rochester, MN

393d • $43,597 - $58,885

About The Position

The Administrative Assistant - Recovery and Claims Services at Mayo Clinic serves as a key departmental resource, handling a variety of administrative tasks and projects. This role emphasizes patient care and employee support, ensuring efficient operations within the department while fostering a commitment to diversity, equity, and inclusion.

Requirements

• High school diploma or G.E.D. with a minimum of two years' experience in an administrative support role
• One-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role
• Associate's degree in an administrative, business, or medical-related program
• Experience in meeting management and calendar coordination
• Experience in creating/transcribing correspondence/documents
• Utilization of business-related software to produce databases, spreadsheets, presentations, etc.

Nice To Haves

• High-level skills in organization, customer service, professionalism, interpersonal relations
• Proficient application of English grammar, punctuation, and sentence structure
• Experience with coordination of travel and expense management
• Work-related experience within the last ten years

Responsibilities

• Answering inbound call center telephone calls
• Processing mail and faxes
• Entry and triage of multiple forms and reports
• Filing legal forms
• Sending out correspondence
• Setting up new cases
• Routing incoming documentation and correspondence
• Processing authorizations
• Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
• Managing calendars; preparing documents and presentation materials; processing invoices and reimbursements
• Composing and/or transcribing correspondence/documents
• Supporting departmental projects/activities
• Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
• Answering telephones and providing related follow-through

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED