Administrative Assistant/Receptionist

Copy King • Cleveland, OH

388d • $38,480 - $38,480

About The Position

The Administrative Assistant/Receptionist role is a full-time position focused on providing support to the sales team and managing various administrative tasks. The position requires strong computer skills, particularly in Microsoft Office, and involves direct interaction with customers and sales personnel to ensure smooth operations and quality control of jobs.

Requirements

• Strong computer skills, particularly in Microsoft Office.
• 1 year of customer service experience (preferred).
• Ability to commute to Cleveland, OH 44114 (required).

Responsibilities

• Answer the telephone and assist walk-in customers.
• Assist salespeople with marketing and sales efforts.
• Write up job specifications and compute run times.
• Place jobs into production and follow them from start to finish as needed.
• Conduct quality checks on jobs to ensure they have been QC'd in a timely manner.
• Notify sales personnel and/or managers of any potential problems.
• Contact customers for clarification of job specifications as necessary.
• Coordinate with outside vendors for job-related needs.
• Investigate and research pricing of materials.
• Check proofs and monitor emails of various individuals as necessary.
• Become cross-trained in some of the office manager's responsibilities.
• Monitor FTP/Sales websites and customer-supplied inventory.
• Create Excel and Word programs as needed.
• Handle smaller quotes up to $500.00.
• Assist in other departments as necessary.
• Adhere to Copy King Quality Control Procedures.
• Perform other duties as assigned.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Printing and Related Support Activities
• Education Level: No Education Listed