About The Position

This job assumes responsibility for all secretarial functions which support one or more roles within the department(s) by performing a variety of clerical tasks such as typing, filing, sorting, photocopying, composing correspondence, maintaining calendars, booking travel, submitting expense reports, create documents such as memos, project coordination, handling meeting arrangements, minutes from meetings, customer relations, and ordering supplies. Acts as the point of contact for the department answering calls, relaying messages, and escalating issues to the appropriate person/group. Manages projects and organizes events such as lunches and tracks all physician vacation and meeting requests process and all physician reimbursements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.

Requirements

  • Education Required - High School diploma or equivalent
  • Work Experience Required - 5 years relevant experience.
  • Related transaction processing experience preferably in a healthcare setting.
  • Knowledge of business management principles including operations, finance, audit, personnel and resource management.
  • Must have computer skills and dexterity required for data entry and retrieval of patient information.
  • Must be proficient with Windows-style applications and keyboard.
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Strong organizational skills
  • Good time management skills

Nice To Haves

  • Preferred - Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.

Responsibilities

  • Provides general administrative support for the department and/or specific managers/directors within the department.
  • Establishes and maintains good rapport and cooperative working relationships with representatives/vendors from external companies, co-workers, personnel from other departments, senior management personnel and physicians throughout the facility.
  • Schedules and coordinates meetings and travel.
  • Manages special projects for the department.
  • Types and composes routine correspondence accurately, timely, and in the appropriate format.
  • Develops and manages the department’s detailed service assignment schedule for staff physicians.
  • Other related duties as required.
  • Other related duties as required.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  • Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
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