Administrative Assistant/PRP Coordinator (On-Site)
BTST Services LLC•Baltimore, MD
•Onsite
About The Position
The Administrative Assistant/PRP Coordinator is responsible for coordinating office operations to ensure efficiency and compliance with company policies. This role is crucial for timely handling of client requests and providing exceptional customer service, encompassing a wide range of administrative duties.
Requirements
- Proven experience as an office administrator, office assistant or similar position
- Effective written, oral communication skills and interpersonal abilities
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office
- AA Degree or equivalent experience
Nice To Haves
- 1 year of Administrative experience
- 1 year of Customer service experience
- 1 year of Office administration experience
- 1 year of Administrative assistant experience
Responsibilities
- Managing phone calls for the office including upper management and incoming and outgoing correspondence
- Greeting, welcoming, and assisting all visitors
- Managing the client schedule for field staff by scheduling appointments, follow-ups, etc.
- Preparing client invoices
- Opening and Closing the Office
- Retrieving emails and voicemails
- Coordinating with counselors for any cancelations
- Placing reminder/courtesy calls to confirm appointments w/clients
- Scanning lab reports, gas receipts, maintenance records, and related medication documents
- Managing the contact log for all client interactions such as rescheduling, same day cancels, no shows, and missed transportation etc.
- Conducting outreach to new and current clients
- Preparing and sorting all incoming and outgoing mail
- Any other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
