About The Position

The position involves managing patient interactions and ensuring a smooth operation within the office. Responsibilities include answering phones, scheduling appointments, and maintaining accurate patient records while adhering to HIPAA compliance. The role requires effective communication with team members and external offices to enhance patient satisfaction.

Responsibilities

  • Answering our office phones and triaging patient calls.
  • Scheduling and coordinating appointments for patients.
  • Accurately updating patient accounts, insurance coverage, maintaining patients’ health records and abide by HIPAA compliance.
  • Verifying patient’s insurance coverage and monitoring referral status.
  • Registering our patients, collecting copays, entering referrals, and having the appropriate consents signed.
  • Communicating well with your fellow team members and outside offices to ensure patient satisfaction.
  • Keeping track of patients during our office hours.
  • Appropriate cleaning of office space.
  • Flexible to cover different locations and times.
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