Administrative Assistant, Operations

Brookfield Properties•Cleveland, OH

3d•$28 - $39•Hybrid

About The Position

Brookfield Properties Multifamily is seeking an Administrative Assistant, Operations to support the day-to-day regional operations, reporting to the Senior Vice Presidents of Operations. This role provides administrative and operational support across a range of activities including calendar management, expense reporting, purchase order creation and P2P processing, executive support, and management of a shared customer service mailbox. The position also coordinates meetings and events, supports regional leadership and team meetings, manages vendor setup and agreements, prepares presentations and on-demand reports, assists with onboarding activities, and supports special projects as needed. The role works across multiple systems and platforms to support operational workflows, reporting, and documentation.

Requirements

Associate Degree or Undergraduate (Bachelor) Degree in Business Administration, Operations, or related field preferred
3-4 Years of Administrative or operations support required
3-4 Years of Executive Administrative Support preferred
1-2 Years of Hands-on experience with purchase orders, P2P processes, vendor setup, and expense reporting preferred
1-2 Years of Prior exposure to real estate, multifamily, property management, or corporate operations preferred
1-2 Years of Experience with enterprise systems such as ERP, P2P, CRM, and expense management platforms (e.g., Yardi, SAP Concur, or similar) preferred

Responsibilities

Provide day-to-day administrative and executive support to Senior Vice Presidents of Operations, including calendar management, scheduling, and coordination of priorities.
Manage a shared customer service mailbox, triaging inquiries and ensuring timely follow-up.
Support onboarding activities for new team members, including coordination of materials, systems access, and logistics.
Create and manage purchase orders and P2P transactions, support vendor setup and maintenance.
Prepare, submit, and track expense reports in SAP Concur, ensuring accuracy and timely processing.
Support consultant and vendor agreements, including documentation coordination and tracking.
Coordinate regional leadership meetings, bi-weekly SVP and Regional Director meetings, and regional team meetings, including scheduling, agendas, materials, and follow-up.
Plan and support meetings and events, managing logistics, communication, and materials.
Prepare presentations and leadership materials using Microsoft Office tools.
Prepare on-demand reports and support leadership requests using BI reporting dashboards and internal systems.
Utilize Yardi, CRM IQ, P2P, and Adobe Acrobat to manage documentation, process transactions, and support reporting and operational needs.
Support special projects and additional operational initiatives as assigned.