Administrative Assistant/Office Support Staff (Little Rock)

People Advocating Transition Community Development Center • Little Rock, AR

389d • $30,000 - $40,000

About The Position

The Office Support Staff (OSS) position at The P.A.T. Center in Little Rock is responsible for assisting in the day-to-day operations of the agency under the supervision of leadership. This role involves ensuring compliance with agency policies, accrediting body standards, and relevant laws while providing support to clinical staff and leadership.

Requirements

• College degree required
• 1 year of office experience required
• Must be able to pass a background check

Responsibilities

• Billing Medicaid/Medicare and Private Insurance
• Note Review
• Maintaining Medical Records including entering information, running reports, and providing technical assistance
• Assistance with Human Resource Tasks including orientation and onboarding activities with new staff
• Chart Auditing
• Assistance to Clinical Staff and Leadership as requested/assigned
• Assistance with policy development/review including compiling, updating, and editing
• Transportation of clients as vetted
• Participation on committees
• Mentoring new office support staff
• Shadowing for new office support staff or to learn new tasks
• Completing Referrals
• Interfacing with outside agencies including phone calls and dropping off information
• Assistance with Psychiatric Clinic including scheduling, calling, and reminders
• Agency reports (example: Time, HR, billable units)
• Assistance with time/leave/billable hours including entering requests in the EMR and tallying billable hours
• All other duties as assigned to maintain accreditation and meet licensure requirements

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree