About The Position

Performs highly complex administrative support work. Work involves providing and coordinating administrative support including disseminating information; developing filing systems; and preparing and editing reports and documents. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • Three years full-time, wage-earning customer service, clerical, administrative support, technical program support, and criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
  • Knowledge of office practices and procedures.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in administrative problem-solving techniques.
  • Skill in the use of computers and related equipment in a stand-alone or local network environment.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment.
  • Skill to prepare and maintain complex records and files in an automated system.
  • Skill to plan work in order to meet established guidelines.
  • Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
  • Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
  • Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
  • Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Nice To Haves

  • Data gathering and assessment experience in an information technology environment preferred.
  • Microsoft Office experience preferred.
  • Government experience preferred.
  • Project coordination experience preferred.
  • Knowledge of agency accounting system preferred.
  • Knowledge of applicable state and federal laws, rules, regulations, and statutes preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

Responsibilities

  • Performs technical assistance work for an agency program; develops administrative and technical assistance policies and procedures; responds to inquiries regarding technical program policies and procedures; and assists in the implementation of program planning.
  • Develops, coordinates, and maintains an automated records management and filing system to include fixed assets, equipment acquisitions, transfers, system maintenance, warranty, and vendor information; and compiles and edits data, makes calculations, and prepares summaries and reports.
  • Coordinates the preparation and distribution of correspondence, reports, studies, forms, and documents; interprets and disseminates information concerning programs and procedures; and processes and distributes information technology requests for services.
  • Assists in researching technical issues regarding product descriptions and specifications for hardware, software, and consumable products; corresponds and meets with vendors regarding product information; and coordinates work with staff, other departments of the agency, and vendors.
  • Coordinates office duties to include ordering supplies; manages and maintains schedules and travel arrangements, and prepares travel vouchers; performs time keeping for support staff; and provides information and assistance in the program area.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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