Administrative Assistant IV - Intake Interviewer - Byrd Unit (028280)

Texas Department of Criminal Justice • Huntsville, TX

26d • Onsite

About The Position

Performs highly complex administrative support work. Work involves providing and coordinating administrative support including disseminating information; developing filing systems; preparing and editing reports and documents; and providing guidance to others. Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED.
• Two years full-time, wage-earning customer service, clerical, secretarial, administrative support, technical program support, or criminal justice experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
• Knowledge of office practices and procedures.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Skill in the electronic transmission of communications.
• Skill in problem-solving techniques.
• Skill to train and supervise employees.
• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

Nice To Haves

• Experience in the supervision of employees preferred.
• Inmate classification experience preferred.
• Case processing, report writing, or interviewing experience preferred.
• Skill to type 45 words per minute (with no more than 10 errors) preferred.

Responsibilities

• Performs advanced technical assistance work for an agency program; prepares, interprets, and disseminates information concerning agency programs and procedures; coordinates work with organizational units of the agency; and provides liaison with program staff, other departments, agencies, organizations, officials, and the public.
• Develops administrative and technical policies and procedures; responds to inquiries regarding technical program and administrative regulations, policies, and procedures; and assists in researching technical issues and identifying trends requiring remedial training.
• Coordinates the preparation, editing, and distribution of correspondence, reports, studies, forms, and other documents; compiles and edits data for graphs, charts, and databases, makes calculations, and prepares summaries and reports; compiles and edits information to create electronic records used to make appropriate unit custody, housing, and general activity plan assignments; and develops and maintains filing, record keeping, quality control, monitoring, and other records management systems.
• Supervises and trains technical and administrative support staff in the intake program and other operations and activities.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: High school or GED
• Number of Employees: 1-10 employees