Administrative Assistant, Intermediate - EHM Lead Worker

Hennepin County (MN) • Minneapolis, MN

344d

About The Position

The Department of Community Corrections and Rehabilitation's DOCCR Client and Community Restoration division is seeking an Administrative Assistant, Intermediate to support and direct the flow of work in the Electronic Home Monitoring unit. This position is onsite located at 3000 North 2nd Street, Minneapolis, Minnesota 55411. Work hours will be Monday through Friday 2 p.m. through 10:30 p.m. This is a full-time, benefit-earning position. In this position, you will investigate and recommend action regarding issues that arise after normal office hours, provide work direction and support to case management assistants and probation officer staff as needed, review intakes, department email inbox, and workflow including case load review, manage the EHM department vehicles and radio equipment, review the workflow and end of day quality assurance, and review and create reports in Power BI and for CSTS data to include data clean-up.

Requirements

• Six or more years of experience in general administrative work related to the management of departmental/organizational operations or in a specialty area appropriate to the position.
• Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and two or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
• A valid driver's license and the ability to obtain a Hennepin County driver's permit.

Nice To Haves

• Experience with inventory management.
• Pulling and producing reports that are written with clarity and conciseness.
• Ability to organize and delegate tasks to staff members.
• Establish and maintain effective relationships with staff members.
• Understand, interpret and apply policies and procedures.
• Exercise good judgment in evaluating situations and making decisions based on sound correctional principles.
• Professionally interact with all criminal justice stakeholders.
• Communicate bilingually both verbally and in writing to a variety of audiences.
• Skills using Microsoft Suite products and knowledge of DOCCR information databases.

Responsibilities

• Investigate and recommend action regarding issues that arise after normal office hours.
• Provide work direction and support to case management assistants and probation officer staff as needed.
• Review intakes, department email inbox, and workflow including case load review.
• Manage the EHM department vehicles and radio equipment.
• Review the workflow and end of day quality assurance.
• Review and create reports in Power BI.
• Review and create reports for CSTS data to include data clean-up.

Benefits

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree