About The Position

Performs complex administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.
  • Ability to maintain the security and integrity of critical infrastructure as it is defined by state law.
  • Knowledge of office practices and procedures.
  • Knowledge of business terminology, spelling, punctuation, and grammar.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in problem-solving techniques.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment.
  • Skill to prepare and maintain complex records and files in an automated system.
  • Skill to review technical data and prepare technical reports.
  • Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
  • Skill in the electronic transmission of communications.

Nice To Haves

  • Computer operations experience preferred.
  • Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
  • Skill to type 45 words per minute (with no more than 10 errors) preferred.

Responsibilities

  • Participates in the planning and execution of an agency program; assists in the development of administrative and technical assistance policies and procedures; and assists in reviewing and seeking solutions to problems.
  • Prepares, edits, and distributes correspondence, reports, studies, forms, and documents; prepares and disseminates information concerning agency programs and procedures; and compiles and enters data, makes calculations, and prepares reports.
  • Researches, composes, designs, and edits agency publications, forms, manuals, and reports; assists in the preparation of presentations; and maintains filing, record keeping, and records management systems to include automated information systems.
  • Provides liaison with agency staff, other agencies and organizations, and the public; coordinates work with other departments of the agency; and responds to inquiries regarding rules, regulations, policies, and procedures.
  • Coordinates and attends meetings, takes notes, and prepares and distributes related information; schedules and coordinates appointments, interviews, and conferences; and makes travel arrangements and reservations.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.
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