View Job description for Administrative Assistant III

College of Western Idaho•Nampa, ID

6d•$21 - $26•Onsite

About The Position

Keep Operations Moving as an Administrative Assistant at CWI! Are you highly organized, detail‑oriented, and passionate about supporting programs that serve students and the community? The College of Western Idaho (CWI) is seeking an Administrative Assistant to provide comprehensive administrative, budgetary, and operational support for a dynamic department. This role plays a critical part in ensuring smooth daily operations, effective scheduling, accurate records, and exceptional customer service. Why Join CWI? At CWI, administrative professionals are essential partners in advancing student success and operational excellence. In this role, you’ll support leadership, faculty, and staff through complex administrative coordination, budget monitoring, scheduling, and personnel support—helping programs run efficiently while ensuring a positive experience for students, instructors, and community partners. Benefits: CWI offers one of the most affordable and comprehensive benefits packages in higher education, including: Premium healthcare plans 11%+ employer retirement contributions Tuition discounts Generous personal leave Professional development opportunities

Requirements

Associate’s degree, Applied Associate’s degree, or certification from a two‑year college or professional‑technical program
Three (3) years of related experience (five years preferred)
Excellent customer service and interpersonal skills
Strong organizational skills with the ability to manage confidential and complex administrative work
Proficiency in Microsoft Office and professional telephone protocol
Ability to interpret manuals, policies, and procedural documents
Ability to write original instructions, reports, and routine business correspondence
Ability to type at least 50 words per minute

Responsibilities

Manage day‑to‑day administrative operations, records, files, and correspondence for the department
Develop, review, implement, and adapt office procedures to improve efficiency and support new processes
Maintain departmental workflows and provide leadership coverage in the manager’s absence
Operate office equipment and utilize Microsoft Office and related systems to produce reports, correspondence, and documentation
Train staff on office procedures, equipment, and software
Assist with departmental budget management, including monitoring expenses and providing budgetary input
Prepare and utilize Workforce Development Cost Analysis Worksheets
Coordinate acquisition and maintenance of office equipment and supplies
Conduct master scheduling by projecting class schedules, supporting classroom scheduling, and managing scheduling tools
Support course management activities, including instructor scheduling, go/no‑go decisions, textbook coordination, and completion of evaluations and certificates
Assist with personnel processes, including preparing personnel action paperwork and maintaining staff and instructor contact lists
Monitor and approve part‑time instructor work hours
Support hiring, training, and supervision of office support staff
Respond to inquiries from students, faculty, staff, and community partners by phone, email, and in person with accurate, timely information
Coordinate with the Business and Manufacturing Director to support custom training offerings, including enrollments, scheduling, and business partner coordination
Oversee specialized recordkeeping, data collection, database management, and reporting related to internal, external, and compliance requirements
Compose, edit, and distribute technical and administrative correspondence, reports, agendas, and meeting minutes
Interpret and apply departmental and college policies, procedures, and regulations
Contribute to a culture that reflects and reinforces CWI’s values through professional communication and collaboration