Wesleyan University-posted about 1 year ago
$53,581 - $63,627/Yr
Full-time • Entry Level
Middletown, CT
Educational Services

The Office of Admission at Wesleyan University is seeking a dedicated individual to support the admission team in managing the Wesleyan Alumni Admission Volunteer network, on-campus visit team, and off-campus recruitment events. This role is crucial in ensuring effective communication and coordination for prospective students and families, while also providing administrative support to the Office of Financial Aid as needed.

  • Ensure emails are answered in a timely fashion while overseeing the [email protected] email inbox.
  • Serve as primary point of contact for group visits.
  • Serve as the primary support for the Day Visit program, Wesleyan Alumni Admission Volunteer Network, and Off-Campus recruitment events such as receptions and college fairs.
  • Review and approve weekly hours for 20 front desk student workers.
  • Use the Slate CRM to create events, monitor applications, produce reports, maintain statistics and communicate with our constituents as needed.
  • Provide phone support as a member of the office phone coverage team.
  • Serve as back-up administrative support for Office of Financial Aid as needed.
  • Additional duties as assigned.
  • Associate degree and a minimum of two years related experience or an equivalent combination of education, training, and experience.
  • Effective communication and interpersonal skills.
  • Familiarity with creating, running, and reading reports.
  • Ability to provide effective and accurate written responses to constituent inquiries.
  • Experience with Microsoft Office programs including Outlook, Excel, Word, and PowerPoint.
  • Ability to enter and maintain data in a Customer Relationship Management (CRM) or similar relational database.
  • Strong organizational skills and the ability to coordinate work priorities, demonstrate initiative, efficiency and follow through with minimum supervision.
  • Proven ability to manage multiple tasks with attention to detail.
  • Demonstrated ability to provide superior customer service.
  • Comprehensive research skills.
  • Demonstrated ability to handle confidential matters with discretion.
  • Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.
  • Previous Admission experience.
  • Comprehensive group insurance plans
  • Wellness programs and incentives
  • Generous paid time off
  • Retirement plans
  • Flexible work schedules
  • Employee and dependent tuition programs for those who qualify.
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