About The Position

This position is located within the Director’s Office of the Division of Condominiums, Timeshares and Mobile Homes. This position is a part of the administrative assistant team and is responsible for the administrative functions in the office.

Requirements

  • Ability to work independently.
  • Ability to plan, organize, and coordinate work assignments.
  • Ability to communicate effectively with members within and outside of the organization.
  • Good writing and reading comprehension.
  • Customer service oriented.
  • Good with time management and coordination.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to prepare correspondence and administrative reports.
  • Proficient in the use of technology, including software, hardware, and data systems.
  • Knowledge and the ability to apply Florida Statutes, rules, and procedures for licensing of professionals.
  • Two (2) years of relevant experience in customer service and administrative functions.

Responsibilities

  • Verifies receipt of annual managing entity fee payments and ensures that payments are reflected in the appropriate databases.
  • Reconciles payments with regularly generated reports.
  • Responsible for reporting inconsistencies to all affected supervisors.
  • Maintains databases and spreadsheets that will be used to collect and organize revenue data.
  • Compiles data and prepares reports as requested.
  • Makes recommendations for improvements.
  • Adheres to established revenue section procedures.
  • Research files and historical data to verify payment amounts and make corrections to the database.
  • Responds to inquiries from managing entities/developers regarding association fees owed and/or paid with accurate information.
  • Research annual fee notices returned undeliverable and/or addressee unknown to obtain current information.
  • Ensure that current information is updated in the appropriate database and that returned annual fee notices are redelivered.
  • Communicate with the public as required regarding routine billing questions.
  • Monitors and tracks managing entities/developers under disciplinary action and prepares reports on the status of fees due.
  • Ensures that all procedures are followed regarding the collection of unpaid fees and/or penalties.
  • Acts as back-up in performing the duties of other support staff as directed by a supervisor.
  • Performs other related work duties as required.

Benefits

  • State of Florida retirement package: 3% employee contribution required.
  • Nine annual paid holidays and one personal holiday
  • Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
  • Ability to earn up to 104 hours of paid sick leave annually.
  • The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
  • The State of Florida provides a $25,000 life insurance policy to eligible employees.
  • Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
  • Tax deferred medical and childcare reimbursement accounts are available.
  • Tuition waiver program to attend an approved State of Florida College or University
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