Administrative Assistant II (Child Welfare, Sierra Vista)

Catholic Community Services of Southern Arizona Inc•Sierra Vista, AZ

22d

About The Position

Provides administrative support and assistance to the Child Welfare (CW) Manager, Office Manager, supervisors, and staff for Tucson, Sierra Vista, and affiliated service areas within the Child Welfare program. Performs necessary functions to facilitate agency billing and collections. Greets and assists the public as well as provides information and referrals to other agency programs as requested. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

Requirements

High School Diploma or GED
1 year directly-related experience
Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report
Valid driver license, proof of insurance, and 39-month motor vehicle report
Demonstrated ability utilizing Microsoft Office Suite
Demonstrated ability in regard to communication skills - oral and written communications are clear, concise, and in an organized fashion using appropriate style, grammar, and tone
Bilingual in English and Spanish, verbal and written
Must be at least 18 years of age
Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

Nice To Haves

Post-secondary education
Previous experience in general receptionist and/or clerical office work

Responsibilities

Enters data utilizing the Electronic Health Record system (EHR) and other web-based systems daily.
Compiles reports and submits to the appropriate agency and/or personnel as frequently as required.
Greets the public and agency participants, answers and screens calls, takes detailed messages, and performs general office functions.
Assists with coordination of program, agency, or community meetings as requested.
Assists CW staff with problem solving equipment, technology, and web-based applications issues; coordinates with the agency Information Technology (IT) contractor as needed.
Assists with onboarding of new hires as requested.
Assists with timely and accurate agency payables and billing; resolves invoice and billing issues.
Operates and maintains office machines and multi-line phone system.
Processes incoming and outgoing mail and prepares correspondence and forms.
Completes regular inventories of office and program supplies and completes orders as needed.
Monitors and addresses telephone problems, facility issues, internet access, and related functions; arranges service, as requested.
Assists with various types of errands for the programs.
May drive company or personal vehicle on agency business.