Administrative Assistant II

Buffalo Federation of Neighborhood Centers • Buffalo, NY

34d

About The Position

We are seeking a highly organized, detail‑oriented Administrative Assistant II to support daily office operations and provide dedicated administrative services to our Rental Supplement Program. This role manages referrals, performs data entry, generates reports, and ensures smooth and efficient workflow across departments. The position also handles general administrative tasks such as preparing documents, managing incoming/outgoing communication, maintaining office supplies, supporting agency events, and assisting with special projects. Approximately 50% of this role is focused on the Rental Supplement Program, including intake and screening of referrals, gathering documentation, tracking participant activity, generating weekly reports, scheduling appointments, and preparing purchase requests. The ideal candidate is a proactive multitasker with strong communication skills who thrives in a fast‑paced environment, works well both independently and collaboratively, and demonstrates professionalism, integrity, and excellent customer service.

Requirements

• High school diploma or equivalent
• Minimum 2 years of related administrative experience
• Proficiency in Microsoft Office Suite
• Strong organizational, communication, and time‑management skills
• Ability to work in a fast‑paced environment and meet deadlines
• Valid NYS driver's license
• Ability to uphold confidentiality and organizational values
• Physical ability to perform typical office tasks

Responsibilities

• Managing referrals
• Performing data entry
• Generating reports
• Preparing documents
• Managing incoming/outgoing communication
• Maintaining office supplies
• Supporting agency events
• Assisting with special projects
• Intake and screening of referrals
• Gathering documentation
• Tracking participant activity
• Scheduling appointments
• Preparing purchase requests

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED