Administrative Assistant II (Community Integrations)

Pioneer Human Services•Bellingham, WA

9d•$22 - $27

About The Position

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for an Administrative Assistant II with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Who we are – Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024. What We Offer At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. The Administrative Assistant II is responsible, for the planning, coordination and implementation of quality and cost-effective support services for the program. The Administrative Assistant II is responsible for client data tracking, and Client Management Information Systems.

Requirements

GED or High School Diploma
Minimum 2 years’ experience working in a business office or similar position.
Excellent oral and written communication skills
Ability to multitask
Strong computer skills including Excel, Microsoft Windows and Microsoft applications
Strong Analytical Skills
Excellent customer service skills

Nice To Haves

AA degree
Experience with residential treatment or working with individuals with one or both chemical dependency and mental health disorders
Training in computer science; knowledge or experiences with accounting/bookkeeping procedure and client records desirable.

Responsibilities

Prepares and types forms, documents, and schedules as directed.
Tracks and monitors the reporting of special incidents, census, and other reports.
Inputs and tracks demographic information, roster, census, and other data relevant to all licensing and contractual compliance.
Analyzes data from multiple data sources as directed.
Prepares and assists in the preparation of data reporting as directed.
Assists Director in gathering and analyzing data related to Quality Assurance activities to maintain quality of care consistent with or exceeding Washington State standards.
Compiles statistical data and other resident information within program.
Audits personnel files.
Provides in-service training to all program staff as directed and creates training manuals as needed.
Attends and participates in scheduled departmental staff meetings.
Promotes and models teamwork and collaboration with coworkers.
Makes appointments and other business arrangements as directed.
Orders facility supplies and equipment.
Performs all new employee onboarding.
Monitors mail system.
Reviews and tracks all incoming applications for completeness and determines appropriateness for admission.
Consults with relevant departments and agencies to make appropriate admissions.
Maintains and monitors contact with referring agencies and related Behavioral Health Organizations (BHO) and Managed Care Organizations (MCO).
Oversees the scheduling of bed dates.
Reviews census projections daily in accordance with admission and discharge planning
Supports tracking systems for programs data needs.

Benefits

Medical
Flexible spending
Dental
Vision
Life
AD&D
Disability
Dependent Daycare Flexible Spending
Tuition assistance (100% for bachelor's, 50% for graduate programs)
Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
Employee recognition programs
Public transportation discount
Employee assistance program (EAP)