Administrative Assistant II

Towson UniversityTyler, TX
315dRemote

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About The Position

The position oversees office operations, providing operational support and guidance to student employees and other staff as needed. The role requires excellent customer service skills, including answering phones and responding to inquiries about services. The candidate will triage students, faculty, and visitor needs within the department, screen calls for staff, and make appropriate referrals when answers are not available. Responsibilities also include handling incoming and outgoing correspondence, drafting routine communication, organizing and maintaining files and reports, reviewing and approving travel expense reports, and coordinating department meetings and events. The candidate will manage the Director's calendar, serve as the key and access coordinator, assist with marketing efforts, order supplies, hire and supervise student help, and support staff with job postings.

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