Administrative Assistant II

Texas Health and Human Services • El Paso, TX

419d • $39,484 - $47,355

About The Position

The Administrative Assistant II position at the Texas Health and Human Services Commission (HHSC) involves performing a variety of administrative duties to support the agency's operations. This role is essential in ensuring compliance with state and federal regulations, managing documentation, and facilitating communication within the organization. The position offers opportunities for career advancement and is part of a team dedicated to making a positive impact in the lives of Texans.

Requirements

• Experience in answering telephones and referring callers to appropriate staff.
• Proficiency in Microsoft Word, Excel, and Access, including compiling and analyzing data.
• Experience in preparing and proofreading correspondence, forms, reports, or other documents.
• Experience in maintaining and monitoring records and files, including electronic records.
• Ability to perform complex tasks related to Federal & State rules and standards while maintaining attention to detail.

Nice To Haves

• Knowledge of maintaining records, files, or logs.
• Ability to quickly comprehend frequent technical changes.
• Ability to learn and maintain knowledge of the Long-Term Care Integrated computer system and regional Survey Management System.

Responsibilities

• Answer telephone calls, refer callers to appropriate staff, take messages, and answer basic questions.
• Enter data into state and federal automated reporting systems and conduct technical reviews of reports.
• Prepare, process, and distribute federal and state enforcement notification letters and reports as mandated.
• Monitor and review survey reports for regulated and unlicensed facilities, finalizing CMS certification and transmittals for enforcement actions and surveys.
• Prepare and distribute documents requested under the Freedom of Information Act.
• Maintain a regular and predictable work schedule.
• Prepare ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.
• Maintain the regional Survey Management System database.
• Communicate with others to provide, exchange, or verify information, answer inquiries, and resolve issues.
• Ensure all documentation complies with state and federal requirements and make necessary corrections.
• Process all state and federal enforcement actions within required time frames.

Benefits

• 100% paid employee health insurance for full-time eligible employees.
• Defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: No Education Listed