ADMINISTRATIVE ASSISTANT II - SES - 64000318

State of Florida • Lantana, FL

447d • $38,075 - $44,656

About The Position

The Administrative Assistant II - SES position at the Florida Department of Health involves overseeing administrative functions within the WIC Program. The role requires independent judgment and initiative, focusing on managing staff, ensuring compliance with program standards, and enhancing client services. The incumbent will supervise daily operations, maintain confidentiality, and collaborate with various stakeholders to ensure effective service delivery.

Requirements

• Knowledge of WIC Program protocols, policies, and procedures.
• Skill in performing mathematical calculations for financial eligibility.
• Ability to evaluate and organize information for decision-making.
• Strong verbal and written communication skills.
• Ability to prioritize and organize work effectively.
• Proficiency in Microsoft Windows and specific program software like WIC FL WiSE.
• High level of customer service skills.
• Ability to supervise and manage staff effectively.

Nice To Haves

• Experience in public health or social services administration.
• Familiarity with state regulations and compliance standards.

Responsibilities

• Plan, manage, and oversee administrative functions of the WIC Program.
• Supervise and evaluate employees, including hiring, training, and performance reviews.
• Ensure compliance with administrative processes and program integrity in the WIC clinic.
• Coordinate client services and resolve operational issues to ensure customer satisfaction.
• Develop and implement processes to improve client flow and scheduling.
• Monitor staff performance and provide training as needed.
• Conduct site audits and assess staff productivity and customer service.
• Manage budgetary controls and ensure appropriate use of state equipment.
• Assist in the development of a competency-based training system for clerical staff.
• Participate in program planning and prepare reports as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options including health, life, dental, and vision
• Retirement plan options with employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed