About The Position

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Requirements

  • Graduation from an accredited senior high school or equivalent or GED.
  • Customer service, clerical, administrative support, technical program support, mail room, or correctional unit operations experience preferred.
  • Knowledge of office practices and procedures.
  • Knowledge of mail room operations and agency rules, regulations, policies, and procedures regarding inmate mail preferred.
  • Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
  • Skill to communicate ideas and instructions clearly and concisely.
  • Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
  • Skill to interpret and apply rules, regulations, policies, and procedures.
  • Skill in the use of computers and related equipment in a stand-alone or local area network environment.
  • Skill to prepare and maintain accurate records, files, and reports.

Responsibilities

  • Prepares, edits, and distributes correspondence, reports, forms, and other documents; and coordinates work with other departments, units, and staff.
  • Reviews inmate correspondence and processes denials content received in violation of the correspondence rules; and responds to inmate inquiries regarding rules, regulations, policies, and procedures.
  • Performs data entry, retrieval, and data searches; assists in preparing reports; and maintains files and records for the unit mail room operations.
  • Maintains log of inmate special, legal, and media mail; and processes electronic communications, certified mail, and packages received.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.
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