Administrative Assistant II - Internal Medicine

Cleveland Clinic

3d • Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As an Administrative Assistant II for Internal Medicine, you play a vital role in ensuring the smooth operation of the department. In this position, you perform a range of administrative duties in support of assigned healthcare professionals, including scheduling, managing telephone communications, welcoming patients and visitors, and overseeing correspondence. You will also assist with special projects and contribute to the overall efficiency of departmental operations and administrative management. Working closely alongside physicians, you support their efforts in patient care, clinical outcomes analysis, and resident education. This role offers a unique opportunity to be at the center of the department’s operations, where your contributions are essential to the team’s success and the effective delivery of patient care. A caregiver in this role works days from 8:30 a.m. – 5:00 p.m.

Requirements

• High School Diploma or GED
• Three years of office experience
• Experience using Microsoft Office Suite products (Outlook, Word, Excel or Power Point).
• Experience may be assessed with an on-line Skills Assessment

Nice To Haves

• Associate’s Degree
• Typing proficiency of 35 wpm with accuracy
• Microsoft Office and EPIC experience
• Medical office experience

Responsibilities

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence. (e.g., reports, forms, presentation materials, messages, etc.)
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees