Administrative Assistant II - Intake Processing - Glosbrenner Unit (008422)

Texas Department of Criminal Justice • San Diego, TX

10h

About The Position

Performs routine administrative support work. Work involves providing administrative support including disseminating information; assisting with maintaining filing systems; and preparing and editing reports and documents. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited senior high school or equivalent or GED.
• Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date.
• Must meet and maintain TLETS access eligibility for continued employment in position.
• Knowledge of office practices and procedures.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill to prepare and maintain accurate records, files, and reports.

Nice To Haves

• Customer service, clerical, secretarial, administrative support, or technical program support experience preferred.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment preferred.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs preferred.
• Skill to type 45 words per minute (with no more than 10 errors) preferred.

Responsibilities

• Prepares, edits, and distributes correspondence and other documents ensuring conformance to rules, regulations, policies, and procedures.
• Files and maintains forms, records, and reports; compiles, organizes, and tabulates data; performs data entry and retrieval; and prepares related reports.
• Maintains logs of work progress, document processing, and other records.
• Answers telephones; responds to requests for information; and answers inquiries regarding rules, regulations, policies, and procedures.
• Scans intake documents into the Electronic Data Management System (EDMS) and performs quality control checks on scanned records.
• Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.
• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED