Administrative Assistant II - Dermatology

Cleveland Clinic

4d • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Administrative Assistants are a vital part of Cleveland Clinic’s operations, enabling caregivers to focus on patient care while improving coordination among nursing teams, administrative staff, and providers. As an Administrative Assistant for Dermatology, you will perform a variety of duties to support assigned healthcare professionals, including scheduling, handling phone calls, greeting patients, and managing correspondence. You will also assist with special projects and management functions. As part of this team, you will have the opportunity to collaborate with skilled colleagues and access numerous educational resources to further develop your skills. A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

Requirements

• High School Diploma or GED
• Three years of office experience
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Nice To Haves

• Associate’s Degree
• Typing proficiency of 35 wpm with accuracy
• Prior authorization experience

Responsibilities

• Manage and prioritize multiple assignments simultaneously and effectively.
• Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED