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The Administrative Assistant II in the College Access Division at Bristol Community College plays a crucial role in supporting students who are pursuing both high school completion and college degrees. This position is designed to provide comprehensive administrative support, ensuring that students have the resources and assistance they need to navigate their educational journey effectively. The Administrative Assistant will work closely with high school guidance staff, students, families, and community partners to facilitate smooth operations within the College Access Division. In this role, the Administrative Assistant will be responsible for a variety of clerical and administrative tasks that are essential for the success of the College Access programs. This includes coordinating and scheduling meetings, events, and activities related to students seeking dual credits. The Administrative Assistant will maintain accurate records and files in the institution's Student Information System, ensuring that all data is up-to-date and accessible. Additionally, the position involves handling inquiries from students, parents, and high school staff regarding the College Access programs, including the Early College program, and preparing communications to keep all stakeholders informed. The Administrative Assistant will also engage in data management and reporting, collecting and maintaining data to assess program effectiveness. This includes managing issues related to course creation and assisting in the preparation of reports and presentations that highlight student progress. Excellent customer service is a key component of this role, as the Administrative Assistant will provide support for on-site activities, such as courses, career days, and community engagement events, while fostering positive relationships between high schools and Bristol Community College. Furthermore, the Administrative Assistant will manage office administration tasks, including inventory management, travel arrangements, and budget tracking. The role also involves contract management, ensuring compliance with agreements made with school entities and maintaining accurate records. Overall, the Administrative Assistant II will contribute to the Commonwealth's Equity Agenda by applying best practices in all job functions and collaborating with a diverse faculty, staff, and student body.