Administrative Assistant I

City of Asheville, NC-posted about 1 month ago

Full-time • Entry Level

Asheville, NC

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

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The City of Asheville is currently looking to hire a full-time, non-exempt Administrative Assistant within the Legal Department. Work in the City's Legal Department is often characterized by its variety, complexity and confidential nature and requires discretion, independent judgement, and organizational and analytical ability. Typical work hours will be Monday-Friday, 8:30-5:00; occasional evening and weekend hours may be required.

Processes a variety of documentation associated with department/division operations within designated timeframes and per established procedures; receives, reviews, records, types, and/or distributes documentation; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; and files, maintains, and stores hardcopy records.
Performs customer service functions: provides routine information/assistance regarding department/division services, activities, procedures, fees, or other issues; distributes forms/documentation as requested; responds to routine questions or complaints; researches problems/complaints; and initiates problem resolution.
Performs data entry functions by keying data into computer system; enters, retrieves, reviews, or modifies data in computer database; scans documents into computer; verifies accuracy of entered data and makes corrections; indexes documents; and develops databases and computerized reports.
Receives moneys in payment of various fees/services; records transactions and issues receipts; balances cash drawer; and forwards revenues as appropriate.
Processes incoming/outgoing mail: sorts, organizes, opens, and/or distributes incoming mail; signs for incoming mail/packages and delivers to appropriate personnel; processes outgoing mail through postage machine; and processes bulk mailing projects.
Performs related clerical support: types and sends email messages and screens incoming email messages; and copies and distributes forms, reports, correspondence, and other documentation.
Communicates with supervisor, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

High school diploma or GED required; supplemented by one year of experience in customer service, clerical work, or administrative support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Must hold an existing commission as a North Carolina Notary Public orbe able to meet North Carolina's eligibility requirements to become a Notary Public.
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

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