Administrative Assistant I

Washington Trust Bank Careers-posted 4 days ago
$20 - $25/Yr
Full-time • Entry Level
Onsite • Spokane, WA
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The Administrative Assistant provides secretarial and clerical support to the Credit Administration Operations Manager and team members, handling routine administrative duties to ensure efficient operations. Location: 717 W Sprague Ave, 7th Floor, Spokane, WA 99201. Regular, reliable attendance is required.

  • Collect and compile statistical, financial data and other information for inclusion into special and periodic reports; revise schedules, reports, records, and other information as necessary.
  • Collaborates and communicates with a broad range of contacts inside and outside the Bank, providing timely, relevant information and assistance.
  • Answers department related questions and inquiries from employees within scope of responsibility, offering assistance and guidance that encourages a positive work environment.
  • Provide information and assistance in person or on the telephone on a variety of department matters; answer routine requests for information in person or by enclosing materials or sending form letters.
  • Arrange and schedule a variety of meetings and conferences; prepare agendas, take minutes of meetings; prepare and distribute copies of minutes as appropriate.
  • Make reservations and travel arrangements; process a variety of travel and expense forms.
  • Review and proof documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations.
  • Handles urgent and confidential matters, exercising maturity, discretion and trust to ensure resolution of problems in a timely, efficient manner.
  • Prepare and type from rough drafts or dictation, letters, reports, memoranda or other correspondence of a confidential or sensitive nature as needed.
  • Maintains overall knowledge of department personnel’s whereabouts and current projects; provides backup assistance as requested.
  • Report information where judgment, knowledge and interpretation of policies may be necessary.
  • Coordinate the duplication and distribution of a variety of materials; establish and maintain files, including confidential and sensitive files.
  • Disseminate information and schedules to staff as necessary to assure effective coordination of department functions.
  • Maintain records and generate reports; utilize word processing, spreadsheet, database and other software as required.
  • Receive visitors, schedule appointments, screen visitors and phone calls and refer to appropriate staff members.
  • Order and maintain office supplies; prepare and process purchase requisitions according to approved procedures; schedule maintenance and repair of equipment.
  • Operate a variety of office machines and equipment including, computers, typewriters, facsimilie machines, copy machines, scanners, etc.
  • Receive, open and distribute mail; identify and refer matters to the assigned manager and/or staff members in order of priority.
  • Establish and maintain positive staff and public relations image.
  • Perform other related duties as assigned.
  • Perform compliance and risk management duties as required or assigned
  • Progressively responsible administrative support experience
  • Superior time management and organizational skills; ability to coordinate own work and work of others to keep projects on task.
  • Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor.
  • High degree of PC based technical skills, including proficiency with the Microsoft Suite of products.
  • Ability to maintain confidentiality of sensitive issues
  • Strong interpersonal skills to maintain excellent relationships with management, staff, and team members, using diplomacy and tact effectively.
  • In the spirit of promoting a positive work environment within the department and throughout the Bank, incumbent should possess motivational behaviors to facilitate leading by example and performing as an accomplished role model and team player.
  • Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar.
  • Knowledge of internal operations and procedures for assigned department/division.
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