Administrative Assistant I - 528221

The University of Alabama•Tuscaloosa, AL

2d•$17 - $20•Onsite

About The Position

The Administrative Assistant I provides administrative support for the operations of unit. Performs routine and well documented administrative tasks. Acts as office liaison/receptionist. Receives and routes phone calls, emails, and/or guests. Maintains files and enters data. Operates standard office equipment such as personal computers, copiers, fax machines, etc. Additional Department Summary: This position is generally the first point of contact for Housing and Residential Communities. As such, exceptional professionalism, customer service skills, phone etiquette, and communication skills are required. Responsibilities include, but not limited to, answering and directing incoming calls and emails, greeting customers, providing residential living information to interested parents and prospective students, and assisting customers with various processes such as room change requests. Responsible for completing required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment.

Requirements

High school diploma or GED or higher.
Exceptional customer service skills, phone etiquette, and effective oral and written communication skills are required.
Demonstrates commitment to supporting all students.
Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources.
A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position.
A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Responsibilities

Provides administrative support for the operations of unit.
Performs routine and well documented administrative tasks.
Acts as office liaison/receptionist.
Receives and routes phone calls, emails, and/or guests.
Maintains files and enters data.
Operates standard office equipment such as personal computers, copiers, fax machines, etc.
Answering and directing incoming calls and emails
Greeting customers
Providing residential living information to interested parents and prospective students
Assisting customers with various processes such as room change requests.
Completing required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment.