Administrative Assistant I - Permit Technician
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About The Position
The Administrative Assistant I - Permit Technician position at the City of South Bend is a full-time role focused on processing a variety of building permits and providing assistance to the public regarding the permitting process. This position is integral to the Building Department, where the successful candidate will engage directly with the public at the front counter, ensuring a positive and efficient customer experience. The role requires a commitment to the City’s core values of Excellence, Accountability, Innovation, Inclusion, and Empowerment, which guide the employee's interactions and responsibilities. In this position, the employee will be responsible for issuing various permits related to construction, utilizing Microsoft Office products for tasks such as PDF creation, electronic scanning, and data management. The role also involves answering general inquiries about zoning, building codes, and the permitting process, as well as reviewing permit applications for compliance with local regulations, including flood and historical district considerations. Maintaining accurate electronic records of both residential and commercial permits is a key responsibility, ensuring that all documentation is organized and accessible. The ideal candidate will possess strong organizational and communication skills, with a background in construction, zoning, or real estate being beneficial. The position does not require supervision of others, but it does demand a professional demeanor and the ability to handle challenging customer interactions with grace and accuracy. The work environment is primarily office-based, with some duties performed outdoors in various weather conditions, requiring adaptability and a commitment to health and safety.
