Administrative Assistant I (Operations Office Coordinator)
About The Position
About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market. Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Administrative Assistant I will serve as the office administrative coordinator to be responsible for supporting and identifying opportunities for improvements to operational efficiency, along with organizing, planning, implementing, and evaluating corresponding companywide business initiatives.
Requirements
- High School Diploma or general education degree (GED); or one to three months related experience and/or training.
- Demonstrated oral and written communication skills.
- Strong track record in delivering the highest levels of customer care and leadership.
- Minimum 2 years’ experience in a professional business environment.
Nice To Haves
- Experience with phone system management and call routing preferred.
Responsibilities
- Receive, direct and relay phone calls in a helpful and positive manner.
- Manage correspondence including e-mails, letters, and packages.
- Maintaining and stocking supplies (office supplies, snacks, drinks, etc.) including managing various office supply accounts and place orders when necessary.
- Coordinate office activities such as conference room activities and meetings, visitors, drafting office notices and memos, etc.
- Onboarding and offboarding coordination and administration; Executing an owner experience that drives high engagement including, workspace set-up, meet and greet new hires on their first day and facilitating office tours, coordinate the delivery of new hire gifts on a timely basis, facilitating the return and tracking of equipment, workspace cleanup.
- Carlsbad facility administration - executing an owner experience that drives high engagement within the common areas. Including Schedule building maintenance with property management.
- Event management including site coordination of activities, vendor set-up, sending communication notices.
Benefits
- Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
- Professional development opportunities
- Owner Referral Program
- Work from home reimbursement for remote/hybrid roles
- Canary emergency financial assistance program
- Comprehensive medical, dental, vision
- Life/AD&D Insurance
- Confidential, Employee Assistance Program
- Health Savings Account, includes company contribution
- Short-term disability
- Voluntary benefits - supplemental accident, critical illness, hospital insurance
- Employee discounts
- 401(k) Plan with company match contribution
- Various Time Off Programs
- 11 company paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
