Administrative Assistant (FT)

Service Corporation International • Houston, TX

408d

About The Position

The Administrative Support role at Dignity Memorial involves providing essential administrative assistance to funeral homes, cemeteries, and crematories. This position is crucial for ensuring smooth operations by managing schedules, handling inquiries, and supporting various administrative tasks while maintaining a compassionate and professional demeanor.

Requirements

• High school diploma or equivalent
• 3 years of experience working in a customer-focused and fast-paced professional environment
• Advanced computer, internet and word processing skills (typing minimum of 40 - 60 wpm)
• Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
• Ability to handle confidential and sensitive information with discretion
• Effective communication skills, both orally and in writing
• High level of compassion and integrity
• Ability to follow instructions and work with minimal supervision

Responsibilities

• Schedules meetings
• Makes travel arrangements
• Plans events
• Completes management expense reports
• Responds to inquiries in writing and or verbally
• Pulls monthly reports
• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assists callers with any questions or comments, directing calls to appropriate team members
• Schedules call-in appointments for Sales
• Files and maintains customer information
• Maintains office and facility supplies as well as fax machines, copiers and network printers
• Prepares daily schedules
• Administers HR processes including new hire paperwork, background checks and bonus processing
• Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
• Trains others on policies, procedures and new company initiatives
• Maintains a friendly attitude offering assistance and guidance to all persons entering the location

What This Job Offers

• Job Type: Full-time
• Industry: Personal and Laundry Services
• Education Level: High school or GED