Administrative Assistant/Front Office

Daystar Kids • Rochester, NY

393d • $41,600 - $58,240

About The Position

The Administrative Assistant - Front Office plays a crucial role in ensuring the organization, coordination, and timely execution of administrative operations at Daystar Kids. This position is responsible for managing reception duties, providing administrative support, and ensuring compliance across departments to maximize organizational effectiveness and efficiency.

Requirements

• High School Diploma or equivalent required; Associate's degree preferred.
• 3-5 years of experience in front office administrative support.
• Advanced IT and computer software skills including Word, Excel, and PowerPoint.
• Knowledge of office administrator responsibilities, systems, and procedures.
• Strong organizational skills in a demanding and fast-paced work environment.

Nice To Haves

• Proven track record of delivering superior results and commitment to excellence.
• Outstanding communication and interpersonal skills.
• Passion for Daystar Kids mission and impact.
• Ability to quickly adapt to changing priorities based on organizational needs.
• Self-starter and self-disciplined.
• Proficient in various information technology systems.

Responsibilities

• Manage reception duties and serve as the first point of contact for visitors.
• Provide exceptional customer service and direct visitors appropriately.
• Answer incoming calls and forward them to the appropriate department as needed.
• Enforce visitor policies to ensure the safety of enrollees, employees, and visitors.
• Distribute employee communications and manage incoming and outgoing mail.
• Maintain the appearance of the building and ensure all areas are orderly and professional.
• Monitor enrollee attendance and ensure accurate data entry into the database.
• Collaborate with managers to ensure timely reporting of enrollee attendance.
• Process donations and assist with donor management record keeping.
• Provide administrative support to leadership with program and agency needs.
• Conduct new employee building orientation and training.
• Perform data entry, including scanning and indexing documents.
• Generate and mail correspondence using mail merge.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED