Administrative Assistant / Front Desk in Los Angeles

The Camden Center•Los Angeles, CA

4d•$22 - $25

About The Position

The administrative assistant position is an entry-level position, ideal for motivated new talent who have a strong interest in the mental health field and/or want to grow into a senior administrative role. If you are interested in a mental health career, this role will provide you with unparalleled access to clinical meetings, where you will learn how experts in psychiatry, psychology, and social work approach and implement best-in-class treatment for our patients. If you are interested in an administrative career, you will appreciate that one of our company values is nurturing and developing our employee’s careers, which is why we have a proven track record of identifying internal talent and promoting within.

Requirements

1-3 years of administrative experience
Strong computer and internet research skills; proficiency in the use of Google Workspace
Professionalism of the highest caliber in all interactions with patients and staff
Excellent interpersonal skills
Ability to work well with all levels of management, staff, patients, and vendors
Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card)
Must be able to sit and stand at length (up to 4-hours)
Must be able to lift, push, and pull up to 25-pounds
Must be able to kneel, bend, and squat

Responsibilities

Answer phones, transfer calls to the appropriate station, and take detailed messages as needed; differentiate urgent messages and regular calls that can be returned at the end of the day
Manage calendars for patients and staff
Compose emails to patients, staff, and associates with professionalism
Use discretion and good judgment in handling sensitive and confidential information
Follow all HIPAA regulations, requirements, and guidelines
Organize patient files and information into Medical Records Database and Google Drive
Take inventory of office and clinical supplies and place orders/restock as needed
Maintain cleanliness and upkeep of common areas and therapy offices
Prioritize multiple tasks, meet deadlines, and maintain excellent attention to detail
Collect samples and prepare urinary analysis screenings for laboratory testing
Distribute medication and take vitals as directed by the medical team
Open to learn and adapt to new responsibilities