Administrative Assistant for Financial Aid

William Carey University•Hattiesburg, MS

43d•Onsite

About The Position

Job Summary The Administrative Assistant reports to the Director of Financial Aid and will assist the Office of Financial Aid by serving as a representative of the university and assisting prospective students with financial aid inquiries to the university. Duties and Responsibilities This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Duties and responsibilities listed are essential job functions and exclude functions which are incidental to the performance of fundamental job duties. Assist the university in implementing the Statement of Purpose. Assist the university in implementing the long-range institutional and financial plans. Specific duties are as follows: Serve as an administrative assistant for all incoming calls to the Financial Aid Office. Greet prospective students and parents and notify appropriate staff of their arrival. Respond to all requests for financial aid materials. Maintain a professional atmosphere in financial aid waiting area by ensuring an adequate supply of all financial aid materials and the organization of those materials. Facilitate and direct calls to other institutional departments. Advise students on completing Financial Aid documentation. Coordinate appointments for students to meet with Financial Aid Counselors. Perform other tasks as deemed necessary for operation of the Financial Aid Office. Participate in the annual evaluation of the effectiveness of the Financial Aid Office. Enter lines under Document Tracking in CAMS for loan applications. Print NSLDS reports for loan processing.

Requirements

Ability to use common office productivity software, including Microsoft Office Suite (Word, Excel, and Outlook)
Ability to solve practical problems and deal with a variety of situations
Ability to respect and adhere to the strict confidentiality requirements of the Financial Aid Office
Ability to make mathematical computations quickly and accurately

Nice To Haves

Two (2) years of office experience
Customer service experience

Responsibilities

Serve as an administrative assistant for all incoming calls to the Financial Aid Office.
Greet prospective students and parents and notify appropriate staff of their arrival.
Respond to all requests for financial aid materials.
Maintain a professional atmosphere in financial aid waiting area by ensuring an adequate supply of all financial aid materials and the organization of those materials.
Facilitate and direct calls to other institutional departments.
Advise students on completing Financial Aid documentation.
Coordinate appointments for students to meet with Financial Aid Counselors.
Perform other tasks as deemed necessary for operation of the Financial Aid Office.
Participate in the annual evaluation of the effectiveness of the Financial Aid Office.
Enter lines under Document Tracking in CAMS for loan applications.
Print NSLDS reports for loan processing.