Administrative Assistant Float

University Orthopedics•East Providence, RI

About The Position

Hours and locations will vary depending on the needs of the company. The work in this position contributes to the patient’s overall successful interaction within the office. Exceptional people skills are needed.

Requirements

High School education or equivalent
Must be able to travel to all UOI sites
Good computer skills including Microsoft office and outlook
Efficiently assist in the coordination of a busy office, including use of email, document scanning, and word processing
Ability to be professional, pleasant, cheerful, and enthusiastic demeanor
Ability to pay attention to detail
Excellent interpersonal skills including telephone etiquette
Motivated individual with a team approach
Must be able to travel to all sites if/when necessary.

Nice To Haves

Prior medical experience preferred

Responsibilities

Provide float coverage for various physician offices
Schedule patient follow up appointments when necessary
Schedule tests, referrals, and surgeries
Provide float coverage for front desk reception and secretarial duties
Answer and return phone calls; communicate with insurance companies
Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education.
Register patients and update patient demographics
Ensure that all appropriate paperwork is completed prior to scheduling procedure
Ensure correct codes and patient information is provided to OR booking offices
Appropriately coordinates number and length of cases booked per OR session
Assists in scheduling patients, check patient’s insurance benefits and collect co-payments
Sorting mail/packages presented to front desk and directing to appropriate source; dispersing any incoming faxes to the appropriate source.
Answer and triage patient phone calls
Additional duties as assigned by the Manager to meet department needs.