ADMINISTRATIVE ASSISTANT/ESCROW ASSISTANT (Hilo)

Title Guaranty of Hawaii, Inc. • Hilo, HI

85d • $22 - $25

About The Position

Join our kama’aina company with over 125 years of dedicated service in the real estate and title industry. We’re seeking a detail-oriented and customer-focused Administrative Assistant/Escrow Assistant to support our experienced Hilo escrow team. This is a great opportunity to contribute to a company deeply rooted in the community, known for its integrity, professionalism, and commitment to excellence. If you're looking to grow your career in a supportive and fast-paced environment, come join our ‘Ohana!

Requirements

• A minimum of 1 year of experience in excellence as an Administrative Assistant/Customer Service Representative.
• Excellent interpersonal and communication skills to work with people individually and as a versatile team player.
• Possess the ability to handle difficult or demanding clients.
• Escrow experience is a plus however, not required.
• College graduate would be a plus or commensurate work experience.
• Must have a high school diploma or equivalent.
• Proficient in MS Office Applications (Word and Excel).
• Excellent clerical skills, attention to detail and good written/verbal communication.

Nice To Haves

• Escrow experience is a plus.
• College graduate would be a plus or commensurate work experience.

Responsibilities

• Able to work in a fast-paced environment and multi-task.
• Should have proven capabilities to provide superior customer service.
• Ability to interact with Real Estate Agents, Brokers, and Buyers.
• Perform administrative duties such as creating packets for escrow transactions, interpreting contracts, filing, handling data entry and scanning.
• Use internal computer programs to open, track and timely process escrow transactions.
• Assist clients via phone or email.
• Verify that escrow entries are accurate.

Benefits

• Employee Stock Purchase Plan (ESPP)
• 401(k) with company match
• Health Insurance
• Dental Insurance
• Supplemental Vision Plan
• Flexible Spending Accounts
• Group Life Insurance
• Disability Insurance
• Scholarships
• Discounts on Title & Escrow Fees
• Transit & Parking Programs
• Paid Time Off (Vacation, Holiday & Sick)
• Prenatal Care Program
• Referral Reward
• Pet Insurance
• Lifelock Identity Theft Protection Discounts
• Weight Watchers Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED