Administrative Assistant - DSD

Seven Counties Services•Louisville, KY

25d

About The Position

ESSENTIAL JOB FUNCTIONS Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line switchboard, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to review client intake form; and handling difficult customer service interactions, either face-to-face or by telephone. Enters various client data in electronic information system (e. g., client demographics, clinical assessment summaries (CASs), client eligibility information, client transfers, event changes, annual review updates) and enters other program-specific data (e. g., grants, payee) in various databases. Performs such medical records-related functions as building new legal health records; archiving closed legal health records; pulling legal health records for clinicians in advance of client appointments; filing clinical documentation (e. g., progress notes, treatment plans) in legal health record; managing legal health records by creating new volumes when record grows too large for single file; processing disability requests, releases of information, and subpoenas and court orders; generating correspondence to requestors of information; transferring legal health records from one program site to another; ordering closed legal health records from archives; running deficiency reports on legal health records; recovering files; and performing quantitative analyses of legal health records.

Requirements

Completion of up to 18 months’ business school, beyond high school.
Three-to-four years’ experience working in office setting and performing various clerical or administrative tasks.
Advanced knowledge of Microsoft Office Suite.
Typing speed 50 - 60 word units per minute.
Strong oral and written communication skills.

Responsibilities

meeting and greeting clients and visitors
answering multi-line switchboard
forwarding calls to voice mail or appropriate staff member
taking and delivering messages
checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives)
reconciling cash drawer
scheduling client appointments
copying, sorting, and delivering mail
sending and receiving/delivering faxes
meeting with client to review client intake form
handling difficult customer service interactions, either face-to-face or by telephone
entering various client data in electronic information system (e. g., client demographics, clinical assessment summaries (CASs), client eligibility information, client transfers, event changes, annual review updates)
entering other program-specific data (e. g., grants, payee) in various databases
building new legal health records
archiving closed legal health records
pulling legal health records for clinicians in advance of client appointments
filing clinical documentation (e. g., progress notes, treatment plans) in legal health record
managing legal health records by creating new volumes when record grows too large for single file
processing disability requests, releases of information, and subpoenas and court orders
generating correspondence to requestors of information
transferring legal health records from one program site to another
ordering closed legal health records from archives
running deficiency reports on legal health records
recovering files
performing quantitative analyses of legal health records

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Savings Account
Short Term Disability
Long Term Disability - Company Paid
Competitive Compensation Packages
Life Insurance - Company Paid
Accidental Death & Dismemberment Insurance - Company Paid
403b Retirement Plan with Company Funded Matching
Retirement and Financial Planning Services
Tuition Assistance Plans
Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
Student Loan Repayment Assistance
Clinical Supervision toward licensure and reimbursement for certain license applications
At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
Leadership Academy for our rising stars, supervisors, and leaders
Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes
Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
Flexible Work Schedules to promote a Healthy Work Life Balance
Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being