Administrative Assistant - DCN

Foundation Partners • North Saint Paul, MN

382d • $41,600 - $47,840

About The Position

The Administrative Assistant at Foundation Partners Group plays a crucial role in providing administrative and clerical support to managers, team members, and client families at Monarch Crematory. This position is essential for ensuring smooth operations and enhancing the quality of service provided to families during their time of need. The role involves a variety of tasks including communication, technology use, and meticulous attention to detail, all aimed at supporting the funeral service delivery process.

Requirements

• High school diploma or the equivalent.
• Minimum three years of work experience in a small business office environment; funeral industry experience is a plus.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to use and learn multiple computer software, systems, and other office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Ability to establish and maintain effective internal and external work processes.

Responsibilities

• Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Utilize Microsoft Office Suite and company software programs for various administrative tasks.
• Create and proof correspondence, ensuring strong communication and grammatical skills.
• Monitor accounts and financials related to receipt books, deposit policies, and receivables.
• Ensure all funeral service delivery items, such as cremation permitting and death certificate filing, are carried out professionally and promptly.
• Maintain a neat and presentable office area and office equipment, taking responsibility for inventory and reordering supplies as needed.
• Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

Benefits

• Competitive salaries
• Performance incentives
• Referral bonuses
• Paid vacation days
• Sick days
• Holidays
• Medical, dental, and vision insurance options
• 100% company-paid life insurance and disability (long-term and short-term)
• Company matches up to six percent of funds to your 401k
• Annual contributions if you choose the Health Savings Account (HSA) option
• Regular company-wide meetings and one-on-one interactions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees